Shipping | Return & Refund FAQ’s

These FAQs should provide you with the information you need regarding shipping, returns, and refunds. If you have any further questions or require assistance, please don't hesitate to reach out to our customer support team.


Where do you ship?

We ship to the United States and select international destinations. Contact us for international orders.

How fast do you ship orders?

Orders are typically processed and shipped within 2-5 business days.

What are my shipping options?

We offer standard and expedited shipping with costs and delivery times at checkout.

How are shipping charges calculated?

Charges are based on order weight, shipping method, and destination, visible at checkout.

Can I track my order?

Yes, we provide a tracking number once your order is shipped.

Returns and Refunds

What's your return policy?

You have 30 days to return items in their original condition.

How do I start a return?

Contact our customer support for a Return Authorization (RA) number.

Who pays for return shipping?

Customers cover return shipping costs, and we recommend tracked shipping.

How long for a refund?

Refunds are processed in 5-7 business days after we receive the returned item.

Which products can't be returned?

Custom or personalized items are generally not returnable (noted in the product description).

What if I get a damaged product?

Contact us immediately for a replacement or refund, including return shipping costs, if applicable.